Families of NYC subway strike victims say bureaucracy is compounding their grief

Nelson Cross says he’s living a parent’s worst nightmare.

When his stepsons called and told him that his 16-year-old daughter, Ne’isa Herod Cross, had been struck and killed by a southbound G train he said he was stunned. But the following week became even more surreal when he couldn’t get to the bottom of exactly what happened.

“When I was talking to the actual investigator, he told me one thing, which was that they were walking across the catwalk. And then, you know, four friends were able to get away, but … she was caught up in the train by her book bag and was dragged,” Cross said. “But then, also, there was another report that actually said that she was walking down the tunnel alone.”

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